Sync problems- solution possible?

[libralion]

I have problems with a video file. The original format is NTSC VCD.
I converted it with TMPGenc Plus to a NTSC DVD.
Then I run it through Videoredo and then I make a menu etc, with DVD Moviefactory 2. Then I burn it with Nero. But I still have audio sync problems. I tried Videoredo with the frame option checked and unchecked, but still the audio sync problem.
What else can I try? :cry:

[DanR]

After you TempGenc the file to MPEG2 and then load it into VideoReDo is the file in sync when played in VideoReDo? If so, then the output from VideoReDo should be in sync. If not we will fix it.

Also make sure the Movie Factory compatability option is set in VideoReDo (Tools>Options>General)

[libralion]

Yes the file is in sync after I converted it into DVD and played it in Videoredo.
I had the box for the Moviefactory checked when I tried to make the menu.
How can I fix it then?

[DanR]

1) Which version of Movie Factory are you using?

2) Is Movie Factory recoding the video?

3) Please email us log file file, as an attachment to support@videoredo.com

[libralion]

Hello Dan,
I use Moviefactory 2 and it doesnot recode the file.
When I convert from NTSC VCD to DVD NTSC I do change the audio bitrate to 224. Else Moviefactory will recode it.
I hope you can help me. :D