View Full Version : New beta 423 crashes on exit
Just installed and ran a Quick Fix on a file using ver 423. When I exited VRD an error message was displayed.
I have not done much trouble shooting but I do know that it does it on all files. Also, I re-installed version 417 and the problem went away.
Just installed and ran a Quick Fix on a file using ver 423. When I exited VRD an error message was displayed Thanks for the info.
1) Did you start just start VRD and run QSF or did you open a video first?
2) If you opened a video first, were thumbnails displayed?
3) Was the output file created properly before the crash occured?
Dan,
I did not open VRD I just did the quick fix on the file and then exited VRD.
The quick fix seemed to complete sucessfully.
If you need more info I will need to re-install ver 423, so let me know.
bitter_old_man
11-09-2005, 04:11 AM
It's not crashing here. I ran QSF on a file, then exited VRD... no crash. I tried this with several different files.
Barry
Loaded ver 423 again and again the same problem.
bitter_old_man: Did you open VRD and then open the file and then do the Quick fix? If I do that it does not crash when I exit VRD, but if I just start VRD and do the quick fix it crashes when I exit.[/img]
Dan,
I created a folder on the ftp site called wwjd and inside are screen shots of the error message.
Dan,
One other small anomoly and that is that the results from the QF are different for the same file when compared to VRD open-load in the file-QF, to VRD not open and doing the QF. I have put them in the wwjd folder for you look at.
Dan,
Sorry for all of the posts but as I play a bit more information becomes available. As it turns out if I start VRD let say from the quick launch bar and then just simply close it down by clicking on the red 'X' it will also crash. Doing QF has nothing to do with the crash.
I would also like to know why the very different results in the QF summary!
wwjd, are you launching just to the splash screen and then closing?
bitter_old_man
11-09-2005, 01:02 PM
wwjd: I tried it both ways with the same result... no crash. Also, opening VRD and immediately closing it doesn't cause a crash on my system.
Barry
Dan,
'Launching the splash screen only' is exactly what I meant when I said 'not opening'.
If I do not go beyond the splash screen I get the crash when closing it down. If I go beyond the splash screen it does not crash but I get a different QF result for the same file.
OK, I'll check out the log file in a bit. I have no idea about the crash on splash close. Was hoping to hear from more users. Just for kick, please try re-installing the beta 423. Did you by any chance load that Mavs.zip file when you were playing with 421. There were/are some DLLs in there that could cause some grief.
Dan,
Just for kick, please try re-installing the beta 423
I have already done this, the same result.
Did you by any chance load that Mavs.zip file when you were playing with 421?
I never downloaded or installed ver 421! I was just ticked off that someone was toying with us and VRD.
Have you looked at the stuff I put into the wwjd folder on your ftp site?
Have you looked at the stuff I put into the wwjd folder on your ftp site?Won't get to that until a bit later today.
zaphod7501
11-09-2005, 02:35 PM
Like Barry, I have had no problem opening and closing in various manners. There was one time I got a nasty flicker when closing. (GF 6200 AGP 256Mb Dual Athlon 2400+)
I have noticed, however, that my output screen stays at "Calculating Time Remaining" with no progress indicator and "Time Remaining" showing up (graph stays blank). The file processes normally and finishes in a normal amount of time, just no indication. The 'scene 1 of 4' section (for example) does update to 2, 3, etc.
The audio conversion seems to work OK. This allows me to take SD digital from my MyHD and play it on my Hauppauge MediaMVP. It also allows a ripped VOB to play on the MVP (just for testing, of course)
Zaphod, also processing through VRD eliminates that nasty audio OOS problem with MVP when using the jump or FFW or REW buttons! :D
Dan,
The crash after closing the launch splash screen is a minor issue I can live with BUT the two very different results for QF on the same file really troubles me. I have repeated this result 3 times.
Has anyone else tried doing a QF from the launch splash screen and compared the resulting QF summary for the same file but doing the QF after loading the file into VRD.
zaphod7501
11-09-2005, 03:12 PM
VRD has always solved that OOS problem for me as well as speeding up the FF and RW movement on my Hollywood Plus card. (along with the Ulead authoring problems) I process everything before viewing. Since the content is being recorded on another PC on the LAN I usually have to transfer anyway so using VRD only adds a small percentage of time to the process. I can't believe I used to fool with NanoPeg for editing. It may have been free but my time is valuable to me.
I may be ready finally to start transfering 400 Beta tapes to DVD. I started the process 3 years ago and have been working out all the bugs (and playing with capturing, HDTV, PVR recording, etc) ever since.
I tried loading a file and running QSF as well as running QSF from the splash screen on the same file and got exactly the same results.
Output complete screen displayed the same information and the file sizes are the same in Windows Explorer.
I ran each method 2 times.
Pat,
Have you taken a look at the screen shots I posted in the wwjd folder on the ftp site? Was the file a ts file that you used?
Yes I did look at the screenshots. I reran the test using a TS file and output as MPG. I got the same file sizes for both. For each I ran the test and replicant.
In each case I selected the same stream in the QSF dialog box.
Following is the directory listing and output complete dialog box:
11/10/2005 08:47 AM 8,941,572 load1.mpg
11/10/2005 08:48 AM 8,941,572 load2.mpg
11/10/2005 08:45 AM 8,941,572 qsf1.mpg
11/10/2005 08:46 AM 8,941,572 qsf2.mpg
Output file: G:\temp\load2.mpg
Mode: Frame Accurate
-Video output packets: 4241
-Audio output packets: 125
-Padding output packets: 0
Video output frames: 125
Audio output frames: 163
Processing time (secs): 0
Processed frames/sec: 142.69
Actual Video Bitrate: 13.17 Mbps
Output file: G:\temp\load1.mpg
Mode: Frame Accurate
-Video output packets: 4241
-Audio output packets: 125
-Padding output packets: 0
Video output frames: 125
Audio output frames: 163
Processing time (secs): 0
Processed frames/sec: 135.43
Actual Video Bitrate: 13.17 Mbps
Output file: G:\temp\qsf2.mpg
Mode: Frame Accurate
-Video output packets: 4241
-Audio output packets: 125
-Padding output packets: 0
Video output frames: 125
Audio output frames: 163
Processing time (secs): 1
Processed frames/sec: 101.13
Actual Video Bitrate: 13.17 Mbps
Output file: G:\temp\qsf1.mpg
Mode: Frame Accurate
-Video output packets: 4241
-Audio output packets: 125
-Padding output packets: 0
Video output frames: 125
Audio output frames: 163
Processing time (secs): 1
Processed frames/sec: 105.22
Actual Video Bitrate: 13.17 Mbps
Pat,
Thank you for working on this.
I took a compliant mpeg2 file and did QF from the launch splash screen and after loading it into VRD. The output summary for QF was the same for both.
I then tried the ts that gave me the two different QF summaries and it still gives me two different summaries. This TS file was recorded using MyHD 120 by a friend. It is around 80mb in size so it is too big to upload to your FTP site. I will see if I can cut a 1-2mb piece and upload it to my folder (wwjd). This is probably not worth pursuing any further though.
I am still getting the crash when closing the launch splash screen. I loaded VRD on my other XPHome system and ver 423 does NOT crash when closing the splash screen.
There is something present on my system that interacts with the splash screen in ver 423 that it does not interact with older versions like 417. I have cleaned up the registry and taken a look at installed codes. Do you have any ideas/suggestions on what I could do next? What things interact or come into play with a splash screen? Specifically, what things come into play when closing the splash screen?
Thanks again for your help.
Our FTP can handle an 80MB file without issue. Upload the whole file. Send us an email at Support@VideoReDo.com when it has been uploaded.
Regarding the crash on closing splash screen. Can you install an older version to see if it displays the same anomaly?
Pat,
I have installed ver 417 several times and it does not have the problem. Do you want me to try even older versions?
I have up loaded the ts file that I was getting the different QF summaries on. It is in the wwjd folder (wwjd_ts.tp).
I do know that this file has (1) video stream and (3) audio streams. Is it possible that when doing QF from the splash screen vrd picks a different audio stream than when the file is loaded into vrd?
Thanks again for your help!
do know that this file has (1) video stream and (3) audio streams. Is it possible that when doing QF from the splash screen vrd picks a different audio stream than when the file is loaded into vrd?
Yes, its quite possible. Look at your VideoReDo.log file. Right after the "Loading" you'll see which PID numbers are being opened. You can see if they are the same. Which PIDs are being defaulted also depends on whether we are using the file's program map or building our own from raw data (Tools>Options>Stream, Ignore Program Maps checkbox).
Dan,
I will take a look at the log file and PID numbers. I think this will take care of this part of the issue.
Just wish I had a clue as to what to look for on my system that makes the splash screen crash when exiting it. If you or Pat get any ideas let me know. In the mean time ver 423 is very usable.
Thanks again for your help.
Just to be sure, did you DL any of the 421 versions that were on the site? There was one that had an extra DLL in it that could cause this problem.
Also, you see the crashes on exit no matter what you do, right?
I am 100% absolutely positive I did not download any part of ver 421.
I see the crash on exit from the launch splash screen no matter what. Launch the splash screen and then exit and it will crash every time.
For clarity, if I launch the startup splash screen, load a file using the file manager and then exit, there is no crash. Once I actually open vrd to the GUI and then exit there is no crash.
If you QSF or Tools>Trim Copy from the Splash (no open) does it crash as well?
Is it possible that I got this particular dll some other way? What is the name of the dll? I could do a search to see if I have it on my system.
If I QSF from the launch splash screen it will complete the QSF and then when I exit it crashes. That is what started this thing. I had a ts file that would not load into vrd so I did a QSF from the splash screen.
Sent you a PM.
Also, open a file, then close it, (FIle>Close) and then exit.
Launched splash screen --> File Open --> exit --> crashes
Dan,
From your PM,
Also, try this. Open a file, and click on File>Close. Then exit. Do you still get the crash?
It did not crash.
Pat, Dan,
What ever you did in version 426 fixed the crash on exit from the splash screen!
Thanks
What ever you did in version 426 fixed the crash on exit from the splash screen!
You're welcome.
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