Help a paying customer try the betas.

[HoosierDaddy]

I purchased TVS and am using it but would also like to be able to try out the betas when they are released. I see some of my requests appearing in the betas.

When I try to install a beta on my test PC, I get a message saying the trial period is expired. I am guessing that's a side effect from a very old beta I had installed prior to purchasing TVS.

Is that as intended? Or is there a way to try new betas? I would think that new betas should start a new trial period but there seems to be a bluring of trial and beta versions with TVS. But I understand if you have public betas coming out more often than the production version trial period is long, it could cut into sales :)

I am not willing to install a beta anything on my production system so if I can't participate in beta testing or get a preview on a test PC, I will just have to live with that.

TIA

[Anole]

Send your request in an email to: "VideoReDo Support" <support @ videoredo.com>
(take out the spaces around the @, of course)
...and I'm sure you will be pleased with the answer.

[HoosierDaddy]

Send your request in an email to: "VideoReDo Support" <support @ videoredo.com>
...and I'm sure you will be pleased with the answer.

Thanks Anole! I'll do that.

[Dan203]

Are you sure you're launching the TVSuite beta and not an old version of Plus? Both can coexist on the same machine, so it's a common mistake.

Dan

[HoosierDaddy]

Are you sure you're launching the TVSuite beta and not an old version of Plus? Both can coexist on the same machine, so it's a common mistake.
The problem has been resolved by installing the beta using my TVS key.

I'm pretty sure I wasn't launching Plus.