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munir
12-02-2007, 12:26 AM
There still seems to be a small problem with saving dvr-ms meta data. If the subTitle is blank, TVSuite seems to save the file with a long empty string. This leads to poor formatting in WMC (see attached).
phd
12-02-2007, 06:15 PM
What version of WMC are you using?
munir
12-02-2007, 07:18 PM
What version of WMC are you using?

It is XP MCE rollup 2, see attached about screen
phd
12-03-2007, 03:53 AM
What version of TVS are you using?

If it is not 547 please download it here:
http://www.videoredo.net/msgBoard/showthread.php?t=5363
munir
12-04-2007, 06:17 PM
I am using 547.
munir
01-30-2008, 01:50 AM
TVSuite still puts long strings when the original program does not have the attribute. Has anyone looked into this?
DanR
01-30-2008, 02:13 PM
No one has looked into it. Can you use 549 or 551 to see if this behavior is still there? 547 was a beta version and has been replaced by 549.
munir
01-30-2008, 07:21 PM
I have been keeping up with the latest Betas, I am on 552 now (should have included in post :) )
DanR
01-30-2008, 07:26 PM
Then I'm not familiar with the problem. Originally the extra data was a result of MCE picking up the file before we updated the metadata, but that has been addressed in later builds. What are you seeing?
munir
01-30-2008, 08:43 PM
Take a look at the image (http://www.videoredo.net/msgBoard/attachment.php?attachmentid=243&d=1196555141) in the first post. There is a long string of blanks where the subTitle should be. This makes the Description unreadable. This occurs when the original program does not have a subTitle. The one thing that is not default, is that I have the confirmation dialog always pop up. I do not have any unedited programs right now, but I will check how TVSuite does without the dialog.
munir
02-03-2008, 02:40 AM
I tried it without the dialog and it still has the problem. From your response it appears that you are not seeing this?
DanR
02-03-2008, 11:23 AM
Is the source file when you get the blank titles, DVR-MS or not?
munir
02-03-2008, 08:24 PM
Is the source file when you get the blank titles, DVR-MS or not?

Yes, source files are DVR-MS. I recorded a short clip and processed it through TVSuite. I have uploaded these files (ftp://videoredo.net/DVR-MS%20subTitle%20Problem/) for your examination.
DanR
02-04-2008, 05:08 PM
Munir, please send us an email to support @ videoredo.com with the name and location of the files. Thanks.
munir
02-07-2008, 06:37 PM
They fixed the problem in no time at all (as usual :) ) Thanks!