Sync issues persist with DVD Workshop 2

[amontalenti]

Hey there,

I don't think this is a bug with VideoReDo, but maybe you can help me anyway. I got my videos to be perfectly in-sync thanks to your tool, so that playback with WMP and with VirtualDub works flawlessly. But when I burned my DVD with Ulead's DVD Workshop, the video was horribly out of sync, much worse than before.

Now, Ulead has on their website a "fix" which is to select "Convert to disc template" option for audio tracks, but doing this makes my DVD size jump from 6GB to 9GB, and I don't know why. So I haven't even tried it yet.

In the meanwhile, I did research online and found that TONS of people have sync issues with DWS... so I don't know what the deal is.

To make sure the videos are actually of good quality, I'm doing a test burn with TMPGEnc DVD Author now. I'll let you know how that goes.

*frustrated* Why do these horrible companies make us waste time on this shit?

-Andrew

[phd]

Let me take a stab at a couple of things. I use DVD Movie Factory so hopefully this will translate into DVDWS.

Is there somewhere a selection for "do not convert compliant files" ?

What are the parameters of the files and the project?

If it is multiple files to be burned to DVD, are they all the same parameters?

There is a line you can insert into the INI files of quite a few Ulead programs to help with audio sync. "CloseAudioDTR=1" or something very similar. Search the Ulead forum for its exact usage and if its appropriate for DVDWS as well.

Let me know if any of this help.

[amontalenti]

Okay, first of all I made a DVD with TMPGEnc and still have those crazy sync issues, which is making me worried it is a VideoReDo thing, or at least how VideoReDo interacts iwth my files.

I made a DVD that did not have the sync issues out of the files before I processed them with VideoReDo. Those files were still with commercials, but were synced using VirtualDub.

I did more research on DVD Workshop and though there used to be a "do not convert compliant MPEG" option in WS1.x, I think they took it out of this one and now have this "Convert to Disc Template" option. So I followed a tutorial to make a disc template which matches my source files, and then I modified my Project Properties to use that, so now I'm trying to make a DVD that uses those options.

I'll tell you how that goes, but I'm getting quite worried.

[amontalenti]

Well, none of those tricks in DVD Workshop worked. BTW, the ini file modification you mention isn't available to DVD Workshop.

Well, the last trick I'm trying is the one reccomended by Ulead's website... enabling "Convert audio to disc template" which will take some extra encoding time.

I have to be honest, this is quite a headache.

[amontalenti]

I just tried using DVD Author on one of my old MPG files before I touched it with VideoReDo (but after the framerate was readjusted with VirtualDub/TMPGEnc). I burned it and there are no sync issues. This implicates VideoReDo.

To do a final test, I'm going to use DVD-Lab, since Dan uses that and says it works best for him. We'll see what happens.

[amontalenti]

Well, I think I'm shit out of luck :(

I tried DVD Lab, both using the "direct file" method and using their "demux first" method (which is supposed to ensure sync issues are overcome), and yet here I am, still with unsynced output.

So now I have this problem. I have 4 MPEGs which will burn without sync issues, but the commercials aren't edited out. I could edit the commercials out with TMPGEnc, and that'll let me burn one DVD at least.

I noticed when doing this testing that I think the sync issues start PRECISELY where I cut out a commercial in VideoReDo. That is, a/v is synced for the first minute or so, then a commercial happens, and when it cuts back a/v is out of sync. Dunno what this implies. I think it gets worse as I cut out more commercials.

I'm going to try one last thing: simply remuxing a file that doesn't work using VideoReDo, but leaving the commercials in. If that burns without sync problems, for now I'll settle with doing that and then using DVD Author to edit out the commercials.

Please help if you can :)

[amontalenti]

Okay, finally, some good news.

If I take a video file that normally burns out of sync and open it in VideoReDo, do not apply any edits and click okay to simply "remuxing" the file, then when I burn THAT video with DVD Author, I have no sync issues.

This means (like I noticed above), the sync issues get INTRODUCED with every commercial cut I do in VideoReDo. I think therefore this is a VideoReDo bug, or at least an incapacity to properly edit my kind of file.

For now I'm going to do what I said above... this will at least let me get a couple of DVDs made with some pain and effort. But please try to help me find a solution so I can do commercial editing within VideoReDo!

[zaphod7501]

I saw a suggestion about files with a lot of hidden errors which was to run the file through VideoReDo without editing ; then edit that file with VideoReDo. First time rewrites the timestamps so the editing works better the second time through.

[DanR]

Okay, finally, some good news.

If I take a video file that normally burns out of sync and open it in VideoReDo, do not apply any edits and click okay to simply "remuxing" the file, then when I burn THAT video with DVD Author, I have no sync issues.

This means (like I noticed above), the sync issues get INTRODUCED with every commercial cut I do in VideoReDo. I think therefore this is a VideoReDo bug, or at least an incapacity to properly edit my kind of file.

For now I'm going to do what I said above... this will at least let me get a couple of DVDs made with some pain and effort. But please try to help me find a solution so I can do commercial editing within VideoReDo!What is the setting of the Movie Factory Compliant checkbox in the Tools>Options>General Page? I've found that having this option set can produce Out of Sync videos with DVDLab and TmpGenc DVD. I edit tons of video and author them with DVDLab without problem. The other thing is to try the alternative multiplexor in DVDLab. With early pre-release versions of VideoReDo I had to used this, but I no longer do.

Don't you have an ATI capture card? If so, do you have it set to record with inverse 3:2 pulldown? If so, that might be the problem. Build 221 had a lot of work to address editing of 3:2 pulldown material, but there wasn't a great deal of external testing of it. To determine if your file has 3:2 pulldown, turn on the debugging checkbox in Tools>Options>Advanced Stream. Do some editing and email me the log file (as an attachment).

[amontalenti]

Dan,

MovieFactory compatibility was enabled. The reason for this is that originally I tried to get these files to work with DVD Workshop. Then I used TMPGEnc DVD Author to see if maybe the sync issues were DVD Workshop-related.

As for 3:2 pulldown, I'm going to do what you said. It should be noted that I'm capturing all this video using Snapstream BeyondTV's default hi-res NTSC DVD capture settings. I don't use the ATI software for capture.

My card is an ATI AIW 8500DV, btw.

I'm going to try editing a file and sending you the log file.

[DanR]

Thanks. Make sure you save the edits as a project file as well so we can duplicate things exactly when I get it fixed.

[amontalenti]

zaphod7501: thanks for the suggestion. I tried it, actually thinking it would work, but it didn't :-(

So weird. Anyway, I sent Dan my log files and he's going to look it over. Second I have something that fixes it, I'll post it up.

-Andrew