Batch manager and renewal problem


New member
I posted Monday about the batch manager not working after installing VRDPro-6-92-11-823a.

I have just purchased an upgrade key for VideoPro 6 from VideoPro 5.

The already installed version of VRDPro-6-92-11-823a was now giving the expired/upgrade message with the license screen.

I simply entered the newly purchased key and again tried the dysfunctional batch manager.

To my surprise, the batch manager then worked as per normal.



Senior Developer
Staff member
The batch manager works by calling a hidden version of VideoReDo. When there is a license/key issue sometimes that hidden version of VideoReDo can display a dialog that blocks all functionality, but because it's hidden the user can’t dismiss the dialog. I thought I squashed all the places this could happen but apparently not. It's pretty rare, so not a top priority fix.
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