Can't Open Videoredo - Keeps asking for registration number

GlennT

New member
I just upgraded to V5. When I try to open Videoredo it asks me for the registration key. When I supply it I am told it's already registered on the system. Then I'm told to reopen the program to start the activation wizard. I'm in a Catch-22.

I uninstalled and reinstalled to no avail.

Anyone know what to do?

Thanks!

Glenn
 

Dan203

Ex-Senior Developer
Did you actually go through the upgrade process? The "key" you get when you buy an upgrade is not actually a key, it's an upgrade token. You have to go through the upgrade wizard to actually get the real key.

Can you post a screen shot of the actual error dialog you see when you launch VideoReDo?
 
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