Cant use DL discs

[Stanga]

Using TV suite on 15 day trial, very pleased with program until I tried to burn a Dual Layer (DVD-R DL) disc (GSA-20N burner is supposed to handle all formats), the program kept prompting to insert the disc when it was already in the drive. Changed to a DVD+RW (4.7GB)which was recognised , reinserted DL, again no recognition of disc. Any thoughts on why would be welcome

 

[phd]

Try the latest Beta V566 available here:
http://www.videoredo.net/msgBoard/showthread.php?t=6961

 

[Stanga]

Sorry couldn't reply sooner (out of town).Thanks for your input, tried Beta V566 but unfortunately still no go with dual layer disc recognition.

 

[Dan203]

The first thing I would suggest is that you check with the drive manufacturer and see of there is a firmware update available. If there is apply it and try again.

If that doesn't work then download and install this driver... (you must reboot after the install is complete)

http://www.duplexsecure.com/downloads

Then go into VideoReDo, hold down Shift and click Tools->Options. That will bring up a list of hidden options. Near the bottom there is one called "Burner Protocol", change it to 1 and hit OK. Now try it again, is the disc recognized?

Dan

 

[msmart]

Have you burned DL discs on that burner with other apps before?

The reason I ask is while I have had a DL burner for a long time, I've never bought DL discs to try it out. I only burn SL discs.