Can you provide us with more specifics such as:
1) Where did the file come from?
2) Is the sync error large or small?
3) Does it increase across the file?
4) A copy of Tools>Show Program Info (there's a copy button in the lower left of that dialog).
5) What version are you running (Help>About)?
6) Did Tools>QuickStream fix also result in a sync issue or only when you make cuts?
7) Does it happen on all files or just specific ones?
1) TV Recording.
2) The sync error varies on different source file, generally not very large.
3) It remains the same for the same output file.
4)
File: Name : *:\***\2013_03-10_00-03-46_J2_Sword Art Online.ts
Size : 1.029 GB
Duration : 00:27:48.24
Mux type : TS Stream
TS mux rate : 4.626 Mbps
Video: Encoding : H.264
VideoStreamID : x335
Frame rate : 25.00 fps
Encoding size : 1920 x 1080
Aspect ratio : 16:9
Header bit rate : 20.000 Mbps
VBV buffer : 380 KBytes
Profile : High/4.0
Progressive : Interlaced
Chroma : 4:2:0
Entropy mode : CABAC
Bit rate : 4.370 Mbps
Audio Stream: 1 (Primary) Codec : AC3
Format : AC3 stream
Channels : 2.0
PID : x336
PES Stream Id : xBD
Bit rate : 192 Kbps
Sampling rate : 48000
Sample size : 16 bits
Audio Stream: 2 Codec : AC3
Format : AC3 stream
Channels : 2.0
PID : x337
PES Stream Id : xBD
Bit rate : 192 Kbps
Sampling rate : 48000
Sample size : 16 bits
Subtitle: 1-1 Type : DVB Subpic
PID : 0x339
Language : CHI
Page : 1
==============================================================================================
General #1
ID : 1 (0x1)
Complete name : *:\***\2013_03-10_00-03-46_J2_Sword Art Online.ts
Format : MPEG-TS
File size : 981 MiB
Duration : 27mn 49s
Overall bit rate mode : Variable
Overall bit rate : 4 932 Kbps
Video #821
ID : 821 (0x335)
Menu ID : 82 (0x52)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Format settings, GOP : M=3, N=12
Codec ID : 27
Duration : 27mn 49s
Bit rate : 4 301 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : MBAFF
Scan order : Top Field First
Bits/(Pixel*Frame) : 0.083
Stream size : 856 MiB (87%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio #822
ID : 822 (0x336)
Menu ID : 82 (0x52)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : 6
Duration : 27mn 49s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : -760ms
Stream size : 38.2 MiB (4%)
Audio #823
ID : 823 (0x337)
Menu ID : 82 (0x52)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : 6
Duration : 27mn 49s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : -797ms
Stream size : 38.2 MiB (4%)
Text #825
ID : 825 (0x339)
Menu ID : 82 (0x52)
Format : DVB Subtitle
Codec ID : 6
Language : Chinese
5) 4.21.1.655
6) The program can read the audio delay info correctly, but cannot handle it correctly in the output file. This situation is reflected in audio display.
7) It happens in all .ts files.