"There was an error contacting the server" Msg at launch.

DrDon

DrDon

New member
Dan..

This one just started popping up, today.
1660076846721.png

Running 6.63.7.836 on Windows 10 Pro x64 ver 21H1. Computer's a Thinkpad X1 Extreme Generation 5 with an Intel 11th Version VPro i7, 32GB RAM, 2TB SSD. Connected to 10/200 wired internet.

Disabling the daily new-version check solves the issue. Just thought I'd let you know.

Doc
 
H

hydra3333

Member
Me too.

But only if I check for updates.

Under "Options" Startup there's a drop-down for "Never" to check for new releases (at startup ?).
And a couple of tick boxes, you can choose "Check Daily" (I untick) and "Request Permisssion" (I tick).
I gather these are per-user settings.
Similar for VRD5.

Cheers
 
aaronwt

aaronwt

New member
So I am getting the same thing. What are the odds that this happens the day I do a new VideoReDo install on my system? Crap. I needed to use it now. But I can't until it's activated.
 
jmc

jmc

Well-known member
I noticed that DEV "Danr" was last here "Last seen Jun 6, 2022"

Just hope all is well...vacation etc.
 
M

mjitkop

New member
Just saw this on Channels forums:
community.getchannels.com

VideoReDo going out of business?

stinks. its a great piece of software. https://www.tivocommunity.com/threads/whats-your-job-situation-like-now-are-you-ok.576501/post-12585176 For those wondering VideoReDo may or may not survive, it's out of my hands, but for right now I need a job.
community.getchannels.com community.getchannels.com
 
C

cp2

Active member
I'm currently running VRD v833 - I tend to run a beta or two behind unless I have a problem - but I've just downloaded v836.
I'm reluctant to install the new version in case I get caught in an authentication loop and can't reload my working version either.
videoredo.net is currently being reported as "down" by the isitdownrightnow.com website with no comments posted. Yet the forum and downloads are still working?
 
H

hydra3333

Member
mjitkop said:
Just saw this on Channels forums:
community.getchannels.com

VideoReDo going out of business?

stinks. its a great piece of software. https://www.tivocommunity.com/threads/whats-your-job-situation-like-now-are-you-ok.576501/post-12585176 For those wondering VideoReDo may or may not survive, it's out of my hands, but for right now I need a job.
community.getchannels.com community.getchannels.com
Click to expand...
I can't see it, can you post the full comments and quote(s) please ?
 
G

Grandpa Broon

Member
Pointless me updating this then as I posted it yesterday on Version 5 forum. Thought it was cured but it returned again today. Re-installed but before using the software it has returned.
 

Attachments

G

Grandpa Broon

Member
This was the last time this error was reported.

Quote "
Dec 26, 2017


We made a change to our server to make it start using https instead of http and it screwed up some of the internal URLs in VideoReDo. We think we have it fixed now.

Dan Haddix
Developer

"End Quote

It did fix it then but it's possible the server has maybe crashed or worse.
 
DrDon

DrDon

New member
Grandpa Broon said:
Pointless me updating this then as I posted it yesterday on Version 5 forum. Thought it was cured but it returned again today. Re-installed but before using the software it has returned.
Click to expand...
You'll need to disable version checks. Tools > Options > Startup. At the top of that page, uncheck the beta version box, then go to the dropdown and click on "never check" or increase it to 30 days just in case it all comes back.

Doc
 
G

Grandpa Broon

Member
Thanks DrDon, I've done that and anything else that I thought would effect this issue. I'm now working again. I've had this issue with other companies that folded that used it as a security check to prevent hackers.
 
Z

zhenya_hacker

Member
Dear Dan Haddix, since you are visiting this forum, could you please tell us, what happened? I see the screenshot above. Is there anything that we as endusers can do? Maybe at least to prevent the VRD project to go completely down and keep it as is at frozen state.
 
I

i86time

Member
Can you also find a way to link the final stable build (VRDTVS-6-63-7-836.exe ?) so it can be downloaded? I wasn't able to download it before the server was taken down.
 
F

Fentropic

Member
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