FrankAZ
New member
Hello,
within the last 4-5 days my otherwise stable, licensed, installation of VideoReDo TV Suite (6.63.7.836)'s Batch Manager always crashes once I set it to Run. The first video convert (from an OTA *.ts file) doesn't even start processing to MP4. Same behavior with other file permutations (inputs MKV, MP4, MPG, WTV; outputs PM4, MPG). The Batch Manager just crashes after perhaps a second or two without any progress on the file. I can use the main program to select the whole file and save as an MP4 just fine. It is only the Batch Manager which has problems.
Other than perhaps a Windows update (including a I recall a .NET update) nothing has changed with my machine.
Previously the machine has been running with this version of VideoReDo Suite since December 2021, updated with the most recent version when it was released in March. It used to rip through a 1080 file at 3500-5000 frames/sec.
I have tried uninstalling and reinstalling without success. Though, the reinstall does seem to know about many of my file locations and the license key so something persisted through the uninstall/install.
Any ideas, or where may I find the logs which will help with the fault trace? Or, are there comprehensive instructions to completely uninstall all of he program and its remnants so that I may try from scratch.
Thanks,
Frank
within the last 4-5 days my otherwise stable, licensed, installation of VideoReDo TV Suite (6.63.7.836)'s Batch Manager always crashes once I set it to Run. The first video convert (from an OTA *.ts file) doesn't even start processing to MP4. Same behavior with other file permutations (inputs MKV, MP4, MPG, WTV; outputs PM4, MPG). The Batch Manager just crashes after perhaps a second or two without any progress on the file. I can use the main program to select the whole file and save as an MP4 just fine. It is only the Batch Manager which has problems.
Other than perhaps a Windows update (including a I recall a .NET update) nothing has changed with my machine.
ASUS Prime Z690-P D4
Intel i7-12700K
Windows 11 21H2 (22000.832)
Previously the machine has been running with this version of VideoReDo Suite since December 2021, updated with the most recent version when it was released in March. It used to rip through a 1080 file at 3500-5000 frames/sec.
I have tried uninstalling and reinstalling without success. Though, the reinstall does seem to know about many of my file locations and the license key so something persisted through the uninstall/install.
Any ideas, or where may I find the logs which will help with the fault trace? Or, are there comprehensive instructions to completely uninstall all of he program and its remnants so that I may try from scratch.
Thanks,
Frank
